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General Questions About the Conference
Questions About Registration Options
General Questions About the Conference
Question: What is a "virtual conference"?
Answer: The Virtual AD/HD Conference® is just like a physical conference—the experts in the world of AD/HD will be gathered in one place to present the latest information and strategies to an audience of adults, parents, and professionals.
However, rather than traveling to a conference, the Virtual AD/HD Conference® comes to you!
You'll access each presentation either by calling into a live teleseminar or by downloading an MP3 recording or listening on CD after the presentation. You can also view or download slides provided by the speakers.
And there will be forums in which you can discuss the presentations with your peers—just like at a physical conference!
Question: Do I have to attend all the sessions?
Answer: No, you do not have to attend all the sessions. You can pick and choose which sessions you'd like to attend live, and you can listen to session recordings after the presentations.
Question: What time are the sessions?
Answer: The conference agenda will be posted very soon.
Question: Do I need special software to attend the conference?
Answer: No, you do not need special software to attend the conference.
Question: What options do I have for listening live?
Answer: You will have the choice of either dialing in via telephone, the way you would on a conference call, or you can listen live on the web. Listening on the web is very easy provided you have a working flash player (almost all computers do)—all you will have to do is "press play".
Question: Do I need to be web savvy to attend the conference?
Answer: While we have made every effort to make your conference experience as easy as possible, please keep in mind that you will be using your computer and an Internet connection to access most of the conference materials.
If you are comfortable using your computer and navigating the Internet, then you should be comfortable attending the Virtual AD/HD Conference®.
Please note that we do have a support team available for customers experiencing technical difficulties, but we will not be able to issue refunds if you experience technical difficulties due to your own computer.
Question: Will there be a video component to the conference?
Answer: No, there will not be a video component, but there will be slides shown live during each session. If you do not attend a session live, you will still be able to download or print the slides.
Question: How long will the presentation recordings and other materials be available on the conference website?
Answer: The presentation recordings and other materials will remain on the website for 3 months following the conference. However, you must be registered for the conference in order to have access to the website.
Question: What is the cancellation policy?
Answer: Cancellations will be accepted through September 24, 2012. A full refund less an administrative fee of $25 will be issued. No cancellations or refunds will be accepted after September 24, 2012.
Question: Are Continuing Education Credits (CEs) available for professionals attending the conference?
Answer: We will not be offering CE credits, but we hope you decide to join us anyway! If you are in need of CE credits, our friends at the National Association for Continuing Education (NACE) offer some great online and home study courses. Their website is http://www.naceonline.com/index.html.
Question: Are there scholarships available?
Answer: We are not able to offer scholarships at this time.
Questions About Registration Options
Question: What is the difference between Standard Registration and Deluxe Registration?
Answer: In addition to all the benefits of the Standard Registration, Deluxe Registration also includes an audio CD set of all the conference presentations, plus transcripts of all sessions and printouts of the speakers' slides. The CDs, transcripts, and slides will be mailed to registrants who've purchased the Deluxe option approximately 8 weeks after the close of the conference.
Question: I don't want to attend the live sessions, I just want to download the slides and recordings. Is there a registration option for this?
Answer: The registration fees are the same whether or not you attend the live sessions. If you'd like to get just the session MP3s and downloadable slides, please register under the Standard option. If you'd like to get audio CDs, printed transcripts, and printed slides, please purchase the Deluxe Registration.
Question: Will I be able to buy the audio CDs, transcripts, and printed slides at a later date?
Answer: We will not be selling the audio CDs, transcripts, and slides after the event. If you would like to receive the CDs, transcripts, and printed slides, please purchase the Deluxe Registration.
Question: May I buy just the CDs, transcripts, and slides without registering?
Answer: We will not be selling the CDs, transcripts, and slides separately. If you would like to receive CDs, transcripts, and slides, please purchase the Deluxe Registration.
Question: Can I register with a purchase order?
Answer: We are not able to accept registrations via purchase order. The only method of payment that we are able to accept is a credit card (Visa, Mastercard, Discover, or American Express). If you are registering as a member of an organization, we recommend that you register using a credit card and submit your receipt for reimbursement by your organization or employer.
Question: What are the shipping and handling charges on the Deluxe Registration?
Answer: Shipping charges on the Deluxe Registration are as follows:
Delivery in the US: $14.75
Delivery in Canada: $34.75
Delivery to all other countries: $84.75* (*Please note this cost is estimated, and actual cost of shipping may be higher. We will contact you before processing any additional charges.)A note about shipping: The Deluxe Registration includes a sizable Conference Binder that contains CD recordings of all sessions, printed transcripts of each session, and printouts of the speakers' slides. Shipping and handling charges include postage, packaging, and fulfillment center costs. We have made every effort to keep shipping and handling prices as low as possible.